Any Participation in this service will constitute acceptance of this agreement.

Return and Refund Policy

Because our products are custom made using cremains, we cannot accept returns or issue refunds on successfully completed orders.

If a product arrives broken we will issue a 100% refund or offer to recreate the product free of charge. We must be notified of the damages within 1 week of the customer receiving the product. To notify us of damages please email

Payment Methods

We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.


Credit Card Payments are processed at the time of purchase on our website. We will contact the customer via email or phone within 3 days of purchase to confirm receipt of the oder and to send out our “collection kit” to retrieve the ashes necessary to complete the order. The customer is responsible for the cost of shipping the ashes to our studio via USPS Express or an alternative International shipping company (typically $20-$25).

All translations are processed in USD.  All taxes are included in the price of the order, including in-state New Mexico Sales Tax. Shipping is charged at the time of purchase. Please save a copy of the transaction for your own records.The charge will appear as CREMATIONDESIGNS.COM on your card/bank statement.

Shipping Policy

We will send each U.S. customer an "ashes collection kit" within 7 days. (Please note that we are unable to send our "ashes collection kit" internationally, but will help you successfully mail your ashes to our studio.) This kit includes everything needed to get the ashes to our studio. The customer is responsible for the cost of shipping the cremains to our studio via USPS Express (typically $20-$25). 

Because each order is custom made, please allow 30-60 days from when we receive your ashes for shipping your finished products.

Intellectual Property

The Site and its original content, features, and functionality are owned by Chronicle Cremation Designs and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Accuracy Disclaimer

This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.

Links to Other Websites

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Your Nowhere Town.Your Nowhere Town has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Notification of Changes

The company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by email or postal mail will be made to those affected by the change. Any changes to our privacy policy will be posted on our site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.